The roots of our financial strength trace back to the Abraham Lincoln administration approving national bank charter No. 24 on July 13, 1863, which provided our license to operate across the country. Since that time, we’ve drawn on our financial strength to serve customers. This has been especially evident in times of need, such as during the COVID-19 pandemic with a premium pay program for our employees, relief assistance, the Small Business Administration Paycheck Protection Program (PPP) loans for our customers, and expedited charitable contributions for our communities. As a result, we’re proud to have been named the most essential bank amid the pandemic in a ranking by The Harris Poll.
U.S. Bank gives all employees up to 16 hours each year to volunteer in their local communities. We continue to be recognized for our ethical and inclusive culture, management quality, social responsibility, digital capabilities and more. Notable recent honors include being named one of the 2021 World’s Most Ethical Companies® by the Ethisphere® Institute.
To be future focused for our customers means imagining and creating the banking experiences they may not yet even know they want. Whether a customer chooses to bank in person, digitally or a combination of both, we’re thoughtful about how best to create a personalized experience for our customers to bank where, when and how they want.
In 2020, the value of our business mix and the return on our prior investments in digital were evident virtually overnight as the pandemic changed how people do almost everything. And we anticipate that speed and scale of change will only accelerate.
As we continue to lead during this change, we know relationships will be core to success, and the companies who thrive will be the ones — like us — that move quickly, strategically and responsibly toward the future. We know this combination of our people, adaptability and digital tools sets us apart and is a key to our future success.
U.S. Bank in Delphos enjoys partnering with local businesses to help them achieve their goals. Thank you for your continued support of the Delphos Chamber of Commerce. We value your membership and commitment to the Delphos Community!